Apple's iPhone Duo, its first foldable iPhone, goes on sale in stores

Apple put the iPhone Duo on sale at Apple Store locations worldwide on Friday, October 23. The company describes it as the first foldable iPhone. At Apple Domain NORTHSIDE in Austin, John Ternus and Deirdre O’Brien greeted customers, while Greg “Joz” Joswiak and Vanessa Trigub did the same at Apple Fifth Avenue in New York City.

Apple says the phone can be bought in its stores, on apple.com and in the Apple Store app. Store staff are offering hands-on demos and shopping support, and the company lists several ways to pay or save. These include Apple Trade In, monthly leasing through Apple Upgrade, Apple Card Monthly Installments and carrier deals. Apple also offers Personal Setup for transferring data, plus new Today at Apple sessions titled “Say Hello to iPhone Duo” and “Tips: What’s New in iOS 27 on iPhone.”

Alongside the launch, Apple published a batch of support documents, according to 9to5Mac. One covers hinge problems: a device that won’t open or close fully, unexpected noise when folding, a loose hinge, a bent or broken hinge, and enclosure damage that affects how the hinge works.

Another document explains the software changes for the iPhone Duo Case, which partially covers the left edge of the outer display. After the case is fitted, a message offers to adjust the screen size. The setting can also be changed later under Settings > Display & Brightness by turning on Shift Left Edge, which moves outer-display content to make room for the front of the case.

Other published documents cover:

• a phone that won’t turn on or shows black screens
• genuine Touch ID buttons for the iPhone Duo
• resetting the phone from a Mac or PC after a forgotten passcode
• button, Bluetooth, Wi-Fi, and display and multi-touch troubleshooting
• the iPhone User Guide entry and case setup

Why it matters

The iPhone Duo is Apple’s first foldable iPhone, and Apple’s own announcement presents it as a mainstream retail launch. It is sold through the same stores, website and app as the rest of the iPhone range, according to Apple. The support documents show how Apple handles two foldable-specific points: the hinge and a case that overlaps part of the outer display.

What we don’t know yet

Neither source gives pricing, specifications or storage options for the iPhone Duo. 9to5Mac says Apple will likely add more iPhone Duo support documents in the coming days.